Business Culture

Relaxed Work Environment

  • - Our office has a comfortable working space
  • - Stay relaxed with our casual yet professional dress code
  • - Have access to our facilities for your convenience

One Team

  • - Team events on the regular
  • - Team buildings outside the office

People-focused

  • - Reach out to senior management about significant matters easily
  • - Our company supports a healthy life outside work

92%

Hiring Success

94%

Team Performance

99%

Client Retention

Over 15

Industries Served

Customer Service

Strengthen your customer service efforts and increase your coverage. ECSFIT provides well-trained contact center professionals with 24/7 operational capacity to meet your needs. Never worry missing out on customer calls that can lead to revenue loss.

Technical Support

The technology industry had an explosive growth and we don’t see it slowing down anytime soon. Naturally, demand for technical support has taken an upturn. ECSFIT provides reliable Tier 1 and 2 support to address a broad range of customer issues. We understand handling your customers with urgency and effectiveness through our first call resolution is a make-or-break difference in customer retention.

Data Entry & Processing

Pretty much any task or process you can think of that’s repetitive like data entry and processing are ideal to outsource. Our team is zeroed in on accuracy, security and turnaround time to deliver high integrity of data. Think of streamlined processes, rigorous quality measures and high data accuracy every single time.

Quality Assurance

Errors can cost your business an arm and a leg that’s why doing quality assurance is a must. ECSFIT has years of experience in pro-actively carrying out quality assurance processes. From examining documents, activity verification up to content moderation and fraud prevention, we build the right teams for you to make sure nothing falls through the cracks time and time again.

Administrative Support

Administrative work is often extensive and time-consuming. With ECSFIT’s flexibility in taking over a comprehensive range of admin tasks, you can expect excellence and cost-efficiency rolled into one. Our administrative support spans from bookkeeping, payroll, background check, virtual assistance, and basically every clerical task under the sun.

Graphic Design

From online catalogues, advertising materials to websites, our design team creates stunning designs that are truly in sync with your brand identity. We hire full time creatives to match your design needs at every turn.

Web Development

A poorly-developed online presence does more harm than good. It is very important for websites to have an architecture that is useable, and offers enriching experience—one that contributes to the end goal of the business. We offer web development services that will give you a powerful online presence, while allowing you take full control of your websites the easy way. We offer individualized approach so that you are ensured that your company’s unique needs are addressed.

Research

We deliver first rate results in various types of research. Our people are naturally curious and laser focused on collecting information whether it be online research, customer surveys or lead generation.

Kick Start Your Project

We know there are a ton of questions when considering a partner you can trust with your business. Get in touch with us to get a free quote and consultation.